You’ve Got Maids is a nationwide company with locations in every region of the United States. With this in mind, you can enjoy all the perks of doing business with a large company. They have the training and tried-and-true regimens to clean your home as efficiently and thoroughly as possible.
Maids are background checked and trained through an associate degree program in maid service science. The people who clean your home are professionals. They know the most up-to-date techniques when it comes to effectively cleaning and sanitizing your bathrooms and kitchen.
To help prevent allergies, the technicians know the best tools and techniques that can reduce dust, pet dander, and pollen.
You’ve Got Maids boasts a large number of services that suit all kinds of budgets and cleanliness needs. For instance, households with multiple children may benefit from weekly cleaning, while individuals and couples can enjoy a biweekly cleaning that works with their schedules.
52-Point Spring Clean
This service is the optimal way to ensure that your home is as clean as possible. Through this exclusive service, maids clean every surface of your home with microfiber cleaning cloths that trap 99% of dirt, bacteria, and germs.
Features
All appliances and fixtures are cleaned and sanitized
All surfaces such as counters and tabletops are cleaned and sanitized
Sinks are cleaned and sanitized
Carpet vacuumed and cleaned
Wood and tile floors are cleaned
Cobwebs removed
Furniture is dusted and polished
Ovens cleaned on the inside
Mirrors and glass are hand-washed and polished
Baseboards dusted and cleaned
Dishes are loaded into the dishwasher
Smudges removed from light switch plates and doors
Trash cans are cleaned inside and outside
Trash is emptied, and the bag is refilled
Pro: Enjoy future cost-savings with scheduled routine cleanings, every surface and appliance is cleaned and sanitized
Con: Deep cleaning your entire home will take extra time and increased costs
Weekly Cleaning
As one of their least expensive services, weekly cleaning ensures that your home will always be spic and span.
Features
Toilet and shower cleaned and disinfected
Countertops and tabletops cleaned
Furniture, ceiling fans, blinds, and baseboards dusted
Mirrors and glass cleaned and shined
Rooms tidied
Beds made
Trash is taken out and relined
Trans cans cleaned and sanitized
Dishwasher loaded
Pros: Enjoy priority scheduling when you schedule for weekly cleaning
Cons: You’ll need to make time in your schedule every week for cleaners to come
Biweekly Cleaning
You’ll enjoy all the perks of having a weekly cleaning with the biweekly cleaning service. However, this service is far easier to add to your calendar if you have a busy schedule.
Features
Toilet and shower cleaned and disinfected
Countertops and tabletops cleaned
Furniture, ceiling fans, blinds, and baseboards dusted
Mirrors and glass cleaned and shined
Rooms tidied
Beds made
Trash is taken out and relined
Trans cans cleaned and sanitized
Dishwasher loaded
Pros: A twice-monthly cleaning is easier to schedule for most households
Cons: Cleaning may take longer depending on the level of activity in your home
Move In Cleaning
Move in cleaning services ensure that you’ll enjoy a clean home the moment you step inside your new house, condo, or apartment.
Features
All trash removed
Sinks, showers, and toilets scrubbed and disinfected
Mirrors and glass are cleaned and shined
Dust removed from blinds and ceiling fans
Floors are washed or vacuumed
Porches and steps are swept
Cobwebs removed high and low
Interior and exterior of fridge, oven, and microwave cleaned and sanitized
Counters, backsplash, and stove hand-washed
Light switch plates and baseboards hand-washed
Pros: Enjoy a clean environment the moment you move into your new home
Cons: Need to schedule effectively so that home is clean before your furniture arrives
Move Out Cleaning
If you’re worried about not getting your security deposit back due to cleaning, You’ve Got Maids offers a Landlord Guarantee for all cleaning-related issues. If your landlord has concerns after the cleaning is finished, all you need to do is direct them to You’ve Got Maids within 24 hours, and they’ll resolve the issues for you.
Features
All trash removed
Sinks, showers, and toilets scrubbed and disinfected
Mirrors and glass are cleaned and shined
Dust removed from blinds and ceiling fans
Floors are washed or vacuumed
Porches and steps are swept
Cobwebs removed high and low
Cabinets and drawers hand-washed inside and outside
Interior and exterior of fridge, oven, and microwave cleaned and sanitized
Counters, backsplash, and stove hand-washed
Light switch plates and baseboards hand-washed
Features & Services Rating:
Pros
The Landlord Guarantee ensures that you don’t need to worry about investing in professional cleaning services and not getting your security deposit back.
Cons
May not be budget-friendly
Regional Locations
You’ve Got Maids services customers in every U.S. region. They aren’t available in every state, though you can find them in major and minor cities throughout 23 states.
South: Texas, Louisiana, Florida, Georgia, North Carolina, South Carolina, Virginia, Maryland
West: Colorado, Arizona, California, Nevada, Washington
Pros
You’ve Got Maids is a nationwide company based in all U.S. regions
Cons
Not all states currently have franchise locations
Cost
You’ve Got Maids doesn’t provide their rates on their website. However, you can request a callback and free estimate through an easy-to-fill-out form on their website. Cleaning service rates vary based on the number of pets, children, and adults in your home, the square footage of your home, and the number of rooms.
Savings Opportunities
You can enjoy a reduced rate of scheduled weekly or biweekly cleanings if you’ve initially scheduled a 52-Point Spring Clean service.
You can reduce the amount you’re paying by specifying the rooms you want to be cleaned. For instance, if there’s a guest bedroom or office in your home that barely gets used, this can be a great way to reduce your costs.
Cost:
Pros
Reduce future rates of continued weekly or biweekly cleanings through the 52-Point Spring Clean service
Cons
The upfront cost of 52-Point Spring Clean service may be too much for specific budgets
Customer Reviews
Overall, customers are pleased by the professionalism and friendliness of the cleaning professionals who arrive at their home. Many customers noted that their cleaners arrived right on time and were reliable when it came to cleaning with diligence. Customers also loved the warm friendliness of customer service and the fact that their cleaners were meticulous but didn’t take overly long to finish cleaning.
Complaints came from some customers who believed that their home wasn’t cleaned as thoroughly as it could have been. There are also some issues with scheduling due to miscommunication.
Ruby from Worthington, MN, wrote on Consumer Affairs:
“Very friendly and on time every time. They always do a great job when in the home and respectful. They do a great job with all the messes kids leave them and never seem to be upset. Always get out the spots I can’t. Best service around. Highly recommend.”
David F. from San Francisco, CA wrote on Yelp:
“We’ve been using this service for several years now and been highly satisfied every time they’ve come. The people are nice and very professional. They treat our dogs with respect and make them feel safe. We have a big house and can only afford to have them in once a month but they make that visit count. They’re always thorough and address any issues we’ve brought to them. Once a month we get to come home to what feels like a brand new house for a very reasonable price. Can’t recommend them enough!”
Customer Rating:
Pros
Customers overall find the maids to be professional, friendly, and reliable
Cons
Scheduling conflicts can occur due to the size of the company
Company Background
Life partners Frank and Cynthia Berger founded You’ve Got Maids in 2005 in Orlando, Florida. In 2010, they expanded to Charleston with their first franchise in 2010. Since then, they’ve opened more than 50 locations throughout the United States.
With their entrepreneurial spirit and their focus on improving the lives of both customers and employees, the Bergers created a three-pronged mission:
Delivering a winning system for success for all franchisees
Providing safe, environmentally-conscious, and thorough services for clients
Improving the quality of life for their single mom employees
Pros
Holistic mission statement means happy customers and employees
Cons
Quality of service harder to control with multiple locations nationwide
The Bottom Line
If you’ve never had your home cleaned before and you’re looking for a company that takes care of both their employees and their customers, then You’ve Got Maids may be the right choice for you. Their cleaning services are backed by a 100% Satisfaction Guarantee.
Their mission statement and maid training program illustrate a heavy focus on ensuring their employees are well-trained and happy. Customers note that this results in friendly, thorough cleaning professionals that reliably and efficiently clean their homes. An on-site supervisor ensures that every nook and cranny has been cleaned.
Lastly, You’ve Got Maids utilizes eco-friendly products that are safe for the environment as well as your family and pets. Green Seal certified products meet standards such as not toxins, carcinogens, or corrosive ingredients that can harm your skin.
Disclaimer:
The information featured on this page is based on our best estimates of pricing, package details, contract stipulations,
and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing
will vary based on various factors, including, but not limited to the customer’s location. For the most accurate
information, please ask your customer service representative. Clarify all fees and contract details before signing a
contract or finalizing your purchase.
