Super Maids touts itself as a hassle-free cleaning service option for busy dual-income households that don’t have time to get on the phone or have a full walkthrough of their home for an estimate. Receiving an estimate online is a stress-free process that takes a matter of minutes, and the company offers several service options that can suit any household’s needs.
We were impressed by the company’s focus on hiring cleaning professionals who are already highly experienced at what they do and require little training. With a rigorous vetting process and an average of five years experience cleaning homes, you can trust these professionals to enter your home–even when you’re away.
If you’re a new customer, you won’t need to worry about buyer’s remorse with their 100% guarantee. If you’re unsatisfied with your cleaning service in any way, you can call to have your home recleaned to your satisfaction. Super Maids is fully insured for any injuries or damages, employees use all of their own supplies and equipment, and you don’t even need to be home for cleaning.
Super Maids focuses on offering straightforward, stress-free and hassle-free services for busy families that need their homes cleaned quickly. Although their service offerings may seem minimalistic compared to other companies, they back up their services with highly experienced cleaners that exceed customer expectations and don’t need to make frequent return trips.
Standard Clean
The standard clean service is for households that need more tidying and less of a deep clean. Standard cleans can be one-time, weekly, or bi-weekly, with cost savings if you choose recurrent services.
You also have the option of adding on some services to your standard clean. You can choose from additional cleanings such as the inside of your refrigerator, oven, and cabinets.
Features
Trash emptied, container cleaned and relined
Mats are shaken out
Floors and carpets cleaned or vacuumed
Baseboards spot cleaned and vacuumed
Light fixtures, ceiling fans, and vents dusted
Shower, toilet, and sinks scrubbed
Countertops and surfaces wiped down
Beds remade and linens changed
Rooms tidied
And more
Pro: The standard clean is a no-frills way to clean your home efficiently, offering cost savings with recurrent services
Con: Not a good choice if your home needs more of a deep clean
Super Clean
The super clean service is for customers who don’t maintain or clean their homes regularly. Super Maids highly recommends a Super Clean for homes that are being professionally cleaned for the first time. Subsequent cleanings can then have a faster and more budget-friendly standard clean.
Features
All reachable surfaces cleaned, including beneath beds
Dusting, sweeping, mopping, and vacuuming
Bathrooms scrubbed
Exteriors of all appliances wiped
Inside fridge cleaning and window cleaning are optional add-ons
And more
Pros: The super clean service tackles build-ups of dirt, grime, and soap scum
Cons: More expensive and time-consuming compared to standard cleaning
Move-In/Out Clean
This service is specifically for empty homes or apartments that are ready for a move in or a move-out. Moving cleanings are perfect for people who are selling their homes and preparing for open houses, people who are about to move into a new home, or renters who want to ensure they’re getting their security deposit back after they leave.
Features
Bathrooms scrubbed
Floors mopped or vacuumed
All reachable surfaces cleaned, including appliances, cabinet exteriors, and blinds
Baseboards and trim spot cleaned
Inside of the refrigerator cleaned
Dust and grime cleaned in each room
Inside window cleaning and carpet shampooing option add-ons
And more
Features & Services Rating:
Pros
Your new or old home will be visibly clean after this thorough service
Cons
House, apartment or condo needs to be completely empty
Regional Locations
You can find Super Maids in 10 states throughout the U.S:
Arizona
Connecticut
New York
New Jersey
Washington DC
Virginia
Florida
Louisiana
Nevada
North Carolina
Pros
Super Maids has locations in several different regions
Cons
Your state may not be currently serviced
Cost
Super Maids doesn’t provide cleaning rates on their website, but you can call or fill in the booking form on the website. You’ll need to know the answers to these questions to have an accurate estimate for your preferred cleaning:
Whether your home is 3,000 square feet or less
The number of bedrooms in your home
The number of bathrooms
Standard cleaning or move in/move out cleaning
Weekly, bi-weekly, or one-time cleaning
Pets
After entering your number and email, you’ll receive an instant quote on the same page you filled out the form. You’ll also be able to see how much you’re saving if you choose weekly or bi-weekly cleaning services. Looking at a cost breakdown online is a great way to decide whether you want to become a customer because you don’t have to worry about in-person walkthroughs.
Savings Opportunities
If you choose weekly or bi-weekly cleanings, Super Maids offers a reduction from their regular prices.
Cost:
Pros
Reduce future rates of continued weekly or biweekly cleanings, easy to fill out a form for an instant estimate
Cons
You’ll need to provide your phone number and email to get an online estimate
Customer Reviews
Overall, customers are pleased with how clean Super Maids employees make their homes. They were also impressed by how quick and efficient they were while also remaining thorough. Several customers also stated that they enjoyed how easy it was to schedule with them for next-day or same-day services.
A few negative reviews came from people who had trouble with scheduling. They expected the employees at a particular time, and they didn’t show up until later.
Daniel D. from Florida wrote on Google:
“Our townhouse is usually a mess by Friday mornings when Super maids visits. By the time we get home on Friday night we barely want to use anything because it is so clean. We couldn’t have a better team and service. If we need to reschedule or move up service it’s done with a quick call. Recommended if you need help or hate to clean like I do.”
Zion R. from San Jose, CA wrote on Yelp:
“Super maids was very helpful with my moving cleaning.
I made an appointment last minute and was able to get it for the next day.
The did a great details Jon. Paola and Della were very detailed and cleaned all the areas that I was concern about.
They also cleaned all my windows and garage. They were professional and finished the job at the expected time.
Thank you super maids.”
Customer Rating:
Pros
Customers overall found the service to be worth the money for the quality of cleaning
Cons
Scheduling conflicts sometimes occur with cleaners showing up later than expected
Company Background
Super Maids was founded by Myco Momplaisir with the goal in mind to make cleaning services as hassle-free as possible for dual-income families. This company differentiates itself from others by its focus on its highly qualified employees. Employees have an average of five years of experience cleaning homes, and they also undergo a rigorous vetting process that includes:
Application review
Phone interview
Social security and employment eligibility check
Criminal and background check
Professional and personal reference check
Full panel drug screening
Employment history verification
Insured for injury and damages
This focus on qualified employees enables the company to offer their 100% guarantee. If you’re not happy with the service you received in any way, they’ll return to reclean your home. They also offer unlimited customer service through phone or email so that someone is always available to answer your questions or concerns.
Pros
Cleaners are highly professional with an average of five years experience, customers enjoy a hassle-free online booking experience
Cons
The focus on fast online booking can give a more impersonal touch
The Bottom Line
If you’re looking for a simple, no-frills and hassle-free way to get your home cleaned, then Super Maids may be the right option for you. We were impressed with their easy-navigation website and how quickly we were able to get a quote instantly emailed and texted to us in a matter of minutes.
The company trusts you to be honest about whether your home needs a standard clean or a one-time super clean. If you choose their standard cleaning service, you’ll be able to save money with recurrent weekly or bi-weekly cleanings. They also offer a 100% guarantee if you’re ever unsatisfied with the cleaning quality. Still, the numerous five-star reviews on Yelp and Google are a testament to their excellent hiring practices.
Super Maids is particular about who they hire, and that serves their hassle-free approach well. Cleaning professionals have an average of five years of experience. Super Maids requires a thorough vetting process before hiring cleaners, meaning they need very little training to make your home spotless.
These are also highly trustworthy employees due to the drug screening, employment history verification, background checks, and reference checks they have to undergo before Super Maids hires them.
Disclaimer:
The information featured on this page is based on our best estimates of pricing, package details, contract stipulations,
and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing
will vary based on various factors, including, but not limited to the customer’s location. For the most accurate
information, please ask your customer service representative. Clarify all fees and contract details before signing a
contract or finalizing your purchase.
