Molly Maid Review

Updated for October, 2023

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Our Review

When it comes to cleaning your home, you want to have someone you can trust coming in and out. Just in general, adults are busier than ever these days, and it gets harder and harder to keep a clean and tidy home. Molly Maid understands this and works with you to create the perfect schedule and cleaning routine for your home. Whether you need someone to clean your home weekly, monthly or somewhere in-between, Molly Maid has a service that will keep your home just how you like it.

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Features & Services:


Customer Reviews:

Features and Services

For over 35 years, Molly Maid House Cleaning Service works hard to keep its customers’ homes clean. They are a very straightforward, simple business that cleans houses. Molly Maid services are there for those weeks where your time just slips away from you. The company works with your schedule and is available to service your home at your convenience. They have customizable house cleaning plans that will fit all your needs. They offer all kinds of cleaning services for many different types of homes. Whether you live in an apartment or a house, Molly Maid has a service for you. Their services include:

  • Regularly Cleaning
  • Occasional Cleaning
  • Move Out & Move In Cleaning
  • Special Event Cleaning
  • Housekeeping Services
  • Refrigerator Cleaning
  • Oven Cleaning

Molly Maid comes prepared to clean your entire home every time they arrive. The cleaning team works with your schedule and your cleaning preferences to ensure all your needs are prioritized and met. With all your preferences in consideration, Molly Maid can provide consistent, top-quality clean every time.

Regularly Scheduled Cleaning

Molly Maid’s Regular Cleaning service is based on your needs. The company will develop a service package based on your specific preferences. There are no contracts or hassle, and the frequency of cleanings can increase or decrease depending on your schedule. Though you have the option to schedule your cleanings whenever it will fit your schedule, most of their current clients schedule regular cleaning services once a week, every other week or once a month. Once-a-week cleanings are popular for busy households, every-other-week services work better for general upkeep, and once-a-month cleanings are thorough when your home needs it most.

Occasional Cleaning Services

Occasional Cleaning services from Molly Maid are best for overdue spring cleanings, party cleanups, and more. These are going to be one-time cleanings for when life just got too overwhelming and cleaning up is just too far out of hand, or if you wish to try out Molly Maid’s service without worrying about scheduling additional services. If you are pleased with your cleaning service, the Molly Maid office staff will gladly help you plan regular cleaning services.

Move Out and Move In Cleaning

Move out cleaning is usually a neglected task on your list, which is why Molly Maid has a Move Out service that will ease your mind and remove this step from your move. Move Out Cleaning is there to help cover you as you are moving out of your space. This service is for those times when you are moving out of your home and want to clean it up for the next family or renting and want to make sure you get your deposit back.

Cleaning before you move all of your belongings into a new home is the best time to clean, and Molly Maid knows this. A pre-clean allows every area of your new home to receive the attention it needs. This service is flexible and will only include the options you need. Move-in cleaning can happen while you’re still packing up your old home so you will be fully ready to move into the new space. Their Move In Cleaning service offers the same features as the move out service.


  • Vacuum and sweep all the floors
  • Wipe down baseboards
  • Scrub showers and bathtub
  • Scrub toilets
  • Clean sinks and countertops
  • Dust everything
  • Clean all your kitchen appliances

The Molly Maid team can handle most, if not all, the items on your cleaning checklist. They are there to help make moving a little easier. The cost of these services varies depending on the size of your home and its condition.

Apartment Cleaning

Molly Maid’s apartment cleaning service is perfect for those living in apartments, condos, and rental properties. If you are the lessee, this service could help you get your security deposit back. Whether you need weekly, monthly or one-time cleanings, Molly Maid provides industry-leading cleaning services with flexible scheduling with no pressure from contracts. All Molly Maid teams are insured and reliable. Each house cleaning professional goes through extensive training to ensure that the service you receive is performed the Molly Maid way while working with your preferences. 

Special Event Cleaning

Molly Maid’s Special Event cleaning services are for whenever life brings about the need for a gathering. From happy celebrations to sad ones, Molly Maid’s professional house cleaning services are available to help ease your workload. Since life is unpredictable, this service is suitable for last-minute service bookings. This service is customizable to your needs, so if you’re throwing a party, celebrating a new life or the passing of another, Molly Maid is prepared to help.

Housekeeping Services

Molly Maid’s Housekeeping Services are ideal for primary residences, rental properties, Airbnb’s, apartments and condominiums. These services include:


  • Vacuum
  • Dust
  • Mop
  • Sanitize
  • Wipe Down
  • Final Touches

Molly Maid services are highly customizable, and you can add any services to your regular cleaning plan. Some of these options are oven cleaning, refrigerator cleaning, and changing of bed sheets. As part of their Housekeeping Services, Molly Maid offers refrigerator and oven cleaning services. With the refrigerator cleaning service added on to your Housekeeping service, you can expect your refrigerator to look like new. Molly Maid also offers oven cleaning services that will take your oven from grime to gleaming. Having Molly Maid clean your oven reduces the risk of fire, allows your oven to reach the desired temperatures faster, helps distribute heat evenly, and you won’t have to worry about burning smells or smoke while using your oven. Call your local Molly Maid office to check if these services are offered and add to your next cleaning.

There are a few services not offered by Molly Maid, which include unclogging drains and pipes, cleaning porches and patios, repairing appliances, fire and water damage restoration, home improvement tasks, window washing, landscaping, repairing and installing glass, changing light bulbs, or painting. Molly Maids is a part of the Neighborly family and can recommend a locally owned company that can provide any of the mentioned services.

Features & Services Rating:

  • Customizable cleaning options
  • Services do not include outside cleaning or unclogging of drains

Regional Locations

Molly Maid has more than 450 individually owned franchise locations across the contiguous United States and Puerto Rico. The majority of the locations are throughout the midwest and eastern regions of the country.


  • Locations can be easily found in most states
  • Locations found in more urban areas 


Most house cleaning services don’t post their prices online due to many variables of each home. Some of these variables usually include the size of the home and the required type of cleaning service. Molly Maid is one of the companies that doesn’t post their prices online. However, Molly Maid strives to offer reliable, professional solutions at an affordable price. It’s easy to call the company to see how much your needed service will cost you. Molly Maid does offer a free In-Home-Estimate for recurring and one-time cleaning opportunities. You can also call to create your customized house cleaning plan. Molly Maid also never locks its customers into any long term contracts.


  • Offers free In-Home-Estimate
  • Doesn’t have fixed prices

Customer Reviews

Finding a trustworthy cleaning company that will be inside your home is essential, but having to read through all the reviews and research to find out about each company can be a time-consuming and stressful task. One of the main factors that most customers take into consideration is who their community trusts. To help narrow down your choices, we’ve done the legwork for you by reading through hundreds of reviews on sites such as Facebook, TrustPilot, and Consumer Affairs to see what current and former customers have to say about Molly Maid’s service and employees. 

The negative reviews that we came across were mostly concerned with the lack of consistency in pricing. Some customers received a quoted price and time, and Molly Maid exceeded both by the end of the service or charged for a longer service than the team did. Even though there are only a few of these reviews, be cautious of false quotes and overcharging, and make sure to stay in contact with your local branch if you find any billing errors. Because Molly Maid is franchised out and locally owned, experiences differ between locations.

Most customers of Molly Maid were delighted with the efficiency and professionalism of their Molly Maid team. They were also happy with the work done and are pleased to recommend the company to all their family and friends.

“The cleaning team made my life so much easier! We were having a graduation party the next day and they are amazing. They were so kind and completely thorough. Even my toaster oven was cleaned out! My house sparkled. With two teenagers, a toddler and a 90 lb dog that is not easy. Thank you!”

- Linda

Customer Rating:

  • Customers very happy with completed services
  • Franchise model means quality might differ from location to location

Company Background

Molly Maid has been in the home cleaning industry for over 35 years, and its primary goal is to keep your homes clean. Founded in 1984, the company was brought to America from Canada to give busy American homeowners an affordable, professional, reliable solution to dirty, unkempt houses. Molly Maid ensures clean, comfortable homes to enjoy after the hectic workweek.

  • Over 35 years in business
  • Franchise model leaves room for discrepancies

The Bottom Line

Molly Maid has been in business for over 35 years with the sole purpose of cleaning homes. This business of professional house cleaners works hard to make sure you have a clean house to enjoy at the end of every busy week. Whether you need your whole house or apartment cleaned or just deep cleaning your oven, Molly Maid has a service for you. The company’s current customers love the work their Molly Maid team does and would recommend the service to anyone.


The information featured on this page is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to the customer’s location. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.