Merry Maids Review

Updated for October, 2023

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Our Review

Merry Maids designs its cleaning services to help you enjoy life’s moments. Their services provide you with a cleaning service you can see and feel from licensed, bonded, and insured professionals. With over 40 years of experience behind them and time-tested techniques, Merry Maids offers free cleaning estimates to start their cleaning services. They use advanced technology and specialized cleaning products to provide the best service possible, satisfaction guaranteed. 

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Features & Services:

Cost:

Customer Reviews:

Features and Services

Merry Maids offers many exceptional services that will help keep your home clean and tidy so you can live without stressing over a disorderly house. Merry Maids has services that work for everyone’s needs. From organizational services to holiday cleaning and housekeeping, Merry Maids can cover you. At Merry Maids, they believe that a happy family begins with a clean space. These services include:

  • Apartment Cleaning
  • Detailed Cleaning
  • Enhanced Disinfection Services
  • Holiday Cleaning
  • House Cleaning
  • Housekeeping
  • Maid Service
  • Move In/Out Cleaning
  • Organizational Services
  • Specialty Cleaning

Merry Maids also offers Green Cleaning services. With the Green Cleaning service, Merry Maids can keep your home clean without harsh chemicals. They use their patented SaferChoice products that are lower in volatile organic compounds. These compounds are usually added to keep fragrances in the air long after cleaning. The compounds may be an irritant for those with asthma and allergies. Merry Maids knows cleaner air lives in a clean home. The SaferChoice products also help decrease carbon emissions, are safe for kids and pets, and have less of an impact on the plastic in our landfills.

 

Apartment Cleaning

Merry Maids’ apartment cleaning service is a big clean for small spaces. This service is excellent for those with busy lives living in smaller homes. This service is customizable and available for weekly, biweekly, and monthly servicing. There are discounts available to groups of residents who live in the same complex who sign up for weekly and biweekly services. The Merry Maids cleaning team will clean your apartment or condo from top to bottom so you can enjoy your space without wondering if you missed a spot. Their cleaning professionals will make sure all the dirt and grime has been removed from all the hidden areas in your home so that it shines and sparkles.

Service Includes:

  • Ceiling fans
  • Baseboards
  • Under furniture
  • Mirrors and windows
  • Pictures and other wall art

 

Detailed Cleaning

The detailed cleaning service includes using wet-wipes on doors, door frames, doorknobs,  light switch plates, hanging light fixtures, vents, and ceiling fans. They also dust all furniture, lampshades, and surfaces. These are just a few items they deep clean in their detailed service. They also have detailed cleaning processes for each room in your home. Merry Maids also offers enhanced disinfection services to help keep your home both a clean and healthy space.

Service Includes:

  • Wet-wipe doors, door frames, doorknobs, and light switch plates
  • Wet-wipe ceiling fans (if accessible), hanging light fixtures, and vents
  • Vacuum, edge, and groom carpeting
  • Dust and wet-wipe all furniture
  • Dust items on furniture and lampshades
  • Vacuum tops of drapes or valances
  • Vacuum and wash hard surface floors
  • Scrub and dry sinks, showers, and fixtures
  • Clean the interior and exterior of toilets
  • Clean mirrors, glass in picture frames, and any other glass surfaces

 

Enhanced Disinfection Services

Merry Maids Enhanced Disinfection service provides the option for highly trained expert cleaners to enter your home and disinfect all your high-touch surfaces. These surfaces are handles and switches we use every day, so they can harbor bacteria that can lead to infections. This surface is a top-quality solution that uses best-in-class processes to make sure your home stays clean and healthy for your family. All of Merry Maids services help to rid your home of bacteria, but sometimes you just need an increased focus on high-touch surfaces so that your household stays healthy all year long.

Service Includes:

  • Doorknobs
  • Light switches
  • Hand railings
  • Countertops
  • Appliance handles and knobs
  • Toilet seats and handles
  • Tabletops

 

Holiday Cleaning

The holidays can be a stressful time with family and friends coming in to visit and hosting holiday parties. Cleaning can just seem like another daunting task in all the prep work. Merry Maids offers a Holiday Cleaning service that will help you get the job done right. Like their other services, this service is backed by Merry Maids’ worry-free guarantee. If you are unhappy with the work done in your home, call them within 24-hours, and they’ll make it right. Merry Maids works hard so that your home is clean and ready for all the visitors you want to have.

Service Includes:

  • Dusting, scrubbing, and polishing of entryways and foyers that result in grand holiday entrances
  • Clear, streak-free windows, which are great for showing off indoor and outdoor decorations, as well as seeing guests as they arrive
  • Impeccably clean stairs that allow guests to notice your holiday décor—garlands and other ornaments
  • Immaculate kitchens with pristine appliances, faucets, and fixtures, where guests can gather around perfectly clean serving areas
  • Welcoming, clean bathrooms that you are proud to have guests see and use

 

House Cleaning

Merry Maids House cleaning service is customizable to fit your cleaning needs and made to fit unpredictable lives. Housework tends to fall to the end of everyone’s task lists, but Merry Maids service provides cleaning services that will have you returning to a clean and comfortable home. You can choose to schedule this service weekly, bi-weekly, monthly, or as a one-time service. Like the cleaning service, the schedule is also customizable to fit your needs. Merry Maids combines their time-tested cleaning methods with your wants and needs for a cleaning plan that works perfectly for you and your home.

Service Includes:

  • Dusting
  • Mopping
  • Vacuuming
  • Window cleanings
  • Detailed cleanings

 

Housekeeping

The Merry Maids housekeeping service allows you to leave the cleaning to them. No need to spend all your downtime cleaning your home. Your Merry Maids team will clean your home from floor to ceiling, leaving you with a spotless home to enjoy. This service leaves your home neat and tidy without you ever needing to lift a finger. Merry Maids teams all go through extensive background checks, so if you aren’t home during your service, you don’t need to worry about your security. Merry Maids is also fully insured and bonded, so if anything does happen, you are fully protected.

Service Includes:

  • Dusting
  • Mopping
  • Vacuuming
  • Window cleanings

 

Maid Service

Cleaning is a significant chore that’s continuously on homeowners’ to-do lists. Merry Maids can help keep you home clean weekly, every other week, monthly, or for a one-time service. Your cleaning team will dust, vacuum, wash, and sanitize every room on each maid service visit. They use their specially formulated products to clean your home top to bottom, making sure they overlook no detail. Your Merry Maids team is ready to take care of any areas of your home as soon as they arrive for your scheduled service. 

Service Includes:

  • Dusting
  • Vacuuming
  • Washing
  • Sanitizing
  • Detailed cleanings

 

Move In/Out Service

Moving to a new home is no small task. Cleaning should be done before moving all your belongings into the new space and after moving everything out. Merry Maids Move In/Out service is a great option, especially if you are moving out of an apartment or condo and trying to get a security deposit back. It’s also perfect for those moving out and wanting to make sure you are leaving a clean home for the next owners or tenants. This convenient service will take care of all the cleaning you may have overlooked as you were packing and preparing to move. An important part of moving that is often overlooked is cleaning your new home before all of your new belongings have made their way inside. Whether you’re moving in or out, Merry Maids can give you peace of mind with this cleaning service.

Service Includes:

  • Clean grime from the stove and oven
  • Disinfect and wipe down the kitchen and other counters
  • Clean the refrigerator out, including spills or mustiness
  • Clean the kitchen, bathroom, laundry room, and other sinks
  • Remove all soap scum and mold from showers and bathtubs
  • Disinfect and clean all glass and mirrors, making sure they’re streak-free
  • Mop all floors with scrubbing as needed
  • Remove all marks from the baseboards
  • Dust blinds or other fixtures that belong to the apartment
  • Remove any pet odors

 

Organizational Services

As much as cleaning and staying organized is a tough task to maintain. Merry Maids offers organizational service to help you keep your home from feeling too cluttered and overwhelming. Merry Maids can help you organize kitchen pantries, bathrooms, cabinets, laundry rooms, closets, drawers, bedrooms, and children’s playrooms. If you have a hard time deciding what to give away and what to keep, Merry Maids can help you do just that with this service. Keeping things tidy is essential no matter what your day-to-day life looks like, and that’s why Merry Maids offers this service. They also have affordably-priced containers and hangers that can supplement your current storage items. 

Service Includes:

  • Cleaning thoroughly before we organize your things
  • Helping you decide what to do with old belongings
  • Creating easy and effective labeling systems]
  • Making your spaces more streamlined and visually appealing
  • Identifying reputable donation or recycling services for you

 

Specialty Cleaning

Along with all other services, Merry Maids offers specialty cleaning services that include cleaning kitchen appliances, packing and unpacking, window washing, and more. You can choose these services as one-time appointments. A worry-free guarantee backs all of the options. Merry Maids’ routine housekeeping services don’t cover interior appliance cleanings or cabinet cleaning services, but that doesn’t mean they can’t tackle the task.  All of their specialty services are available upon request.

Service Includes:

  • Kitchen Appliance Cleaning
  • Interior Cabinet Cleaning
  • Packing / Unpacking
  • Wall Washing
  • Window Washing

Features & Services Rating:

Pros
  • Plenty of options for cleaning services including green cleaning
Cons
  • May have to combine services to fit all your needs

Regional Locations

Merry Maids has locations in 46 states across the contiguous United States. With over 480 locations, Merry Maids has grown but kept the same ideals throughout their company, including customer satisfaction and clean homes. The sites are spread out throughout the states.

AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY DC

Pros
  • Locations all across the country
Cons
  • No map on the website to show where the locations are easily

Cost

Maid services can be hard to price out. Many companies refrain from posting their prices online due to all the variables that come with cleaning different homes. A few of these variables are the size of your home, which service or services you require, and how often you want to schedule cleaning services. Merry Maids is no exception to this standard. They do offer free estimates via email or over the phone.

 

Special Offers

Merry Maids does offer a couple of specials that might help bring you to try their services. Their current specials are $100 off throughout your first five weekly or biweekly cleanings and up to $400 off your first-time-in cleaning fee when you sign up for 24 weekly or biweekly cleanings. The only requirement with the second coupon is that you must use all 24 services to receive the discount.

Cost:

Pros
  • Offers free estimates and a few additional discount options
Cons
  • No upfront pricing

Customer Reviews

Finding a trustworthy cleaning company that will be inside your home is important, but having to read through all the reviews and research to find out about each company can be a time-consuming and stressful task. One of the main factors that most customers take into consideration is who their community trusts. To help narrow down your choices, we’ve done the legwork for you by reading through hundreds of reviews on sites such as Yelp and Consumer Affairs to see what current and former customers have to say about Merry Maids’ service and employees.

While there weren’t many negative reviews, the few that we did come across were focused on their customer service experience with the office representatives. Merry Maids is a business that uses the franchise model for expanding, so these discrepancies can be common. But again, these reviews were few and far between the positive ones.

Many Merry Maids customers were extremely pleased with the work that their Merry Maids crew provided. Many customers used the terms efficient, effective, and flawless. These customers praised their cleaning crew for being professional and providing superb cleaning jobs, even with last-minute, same-day requests for parties and other gatherings.

“I needed a last minute same day cleaning and Merry Maids was able to accommodate. The staff were professional and the cleaning job was superb!”

- Amber R., Mission Viejo

Customer Rating:

Pros
  • Cleaning crews were professional and efficient with their excellent cleaning jobs
Cons
  • Customer service experiences can vary by location

Company Background

Started in 1979, Merry Maids has over 40 years of experience to back their cleaning services. In the beginning, customer satisfaction was a top priority for their services and is still at the top of their list today. They pride themselves in giving precious time back to their customers by handling the cleaning around the home. Merry Maids is a part of the Family of Brands conglomerate. One of their more well-known sister companies is Terminix.

Pros
  • 40 years of experience
Cons
  • Franchise model business can cause discrepancies across the different locations

The Bottom Line

Merry Maids cleaning services are highly ranked and recommended. This company has plenty of options to choose from for all your home cleaning needs. Their cleaning crews work hard to clean your homes so you can enjoy time with your family in your homes. Their variety of services range from organizational services to detailed cleaning and provide the option for green cleaning services that are safe for kids and pets. They have special offers and allow you to request a free quote so that you aren’t getting blindsided by prices after using one of their services.

Disclaimer:

The information featured on this page is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to the customer’s location. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.