Maid Brigade Review

Updated for October, 2023

Overall Rating:

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Our Review

Maid Brigade cleaning services provide more than just clean homes. They bring a more personal aspect to housekeeping by helping provide a better quality of life through their excellent cleaning services. The Maid Brigade teams are trained, certified, uniformed, and insured so that you feel comfortable with them in your home.

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Features & Services:

Cost:

Customer Reviews:

Features and Services

Maid Brigade offers many cleaning services that you can select. Their cleaning services will provide you with a sparkling clean home without the use of dangerous chemicals. The primary concern for the Maid Brigade team is the well-being of your family. They integrate health and wellness into everything their teams do. Booking is simple, either start with the free estimate section of their website and wait for a call or call your local office to set up an appointment. They offer regularly scheduled cleanings as well as occasional one-time cleanings for those times when life has just gotten away from you. Their service options to choose from are:

  • Apartment Cleaning
  • House Cleaning
  • Housekeeping
  • Professional Cleaning

All regular cleaning services will include dusting, removing cobwebs, general tidying, vacuuming all floors. The extra touches will include emptying wastebaskets and placing trash in outside receptacles, vacuuming family room furniture, washing windows, and making beds.

If you should need to add deep cleaning services, you can do so at an additional fee. You should expect your Maid Brigade team to do the following:

  • Wipe down woodwork, including baseboards, door frames, window sills, cabinet exteriors, and paneling
  • Clean interior windows, sliding glass doors, and french doors
  • Spot clean walls
  • Utilize HEPA vacuum on upholstered furniture, pillows, bedding, mattresses, drapes, stuffed animals, carpet edging, window blinds, and HVAC vent covers
  • Clean underneath area rugs
  • Clean underneath/behind light, movable furniture
  • Polish silver
  • Always check with your local Maid Brigade location to make sure these services are available in your area and to discuss individual cleaning requirements.

Apartment Cleaning

If you live in an apartment, condo, or townhome and need your space cleaned, Maid Brigades’ Apartment Cleaning service can cover all your needs. While every apartment is different and tasks may vary, Maid Brigades’ cleaning quality doesn’t change. This service can include all regular cleaning tasks along with their extra touches if requested. Maid Brigade also provides Move-In and Move-Out apartment cleaning services to move into a clean space and move out with your security deposit in full.

Service Includes:

  • Dust window sills, decorative items, wall hangings, blinds, ceiling fans, and furniture
  • Remove cobwebs
  • General tidying
  • Vacuum all floors
  • Empty wastebaskets and place trash in outside receptacle
  • Vacuum family room furniture
  • Wash window over sink
  • Make beds

House Cleaning

Having a clean home can help simplify your day. Maid Brigade can help take care of cleaning your home with no problems. Depending on the level of clean you and your family are looking for, Maid Brigade can make a custom cleaning plan and schedule for you. Maid Brigade is certified in Green Cleaning, which means you will never have to worry about having harsh and dangerous chemicals around you, your kids, or your pets. Maid Brigade understands that keeping a clean home in today’s busy world can be stressful and daunting, so they work hard to keep that stress off of you. This service can include their regular cleaning tasks along with a few additional tasks such as cleaning the fireplace and general tidying of basements, garages, and other areas.

Service Includes:

  • Dust window sills, decorative items, wall hangings, blinds, ceiling fans, and furniture
  • Remove cobwebs
  • General tidying
  • Vacuum all floors
  • Vacuuming upstairs, downstairs, and steps
  • General tidying of basements, garages, and other areas
  • Clean fireplace (must be unused for a minimum 72 hours before cleaning)
  • Wash one sliding glass door, inside and out (weather permitting)

Housekeeping

Maid Brigades’ Housekeeping service is there when life gets away from you, and keeping a clean home just seems unattainable. They provide a high quality clean with their housekeeping service and guarantee the same level of integrity every time. Maid Brigade only uses green cleaning products to keep your home healthy and clean. You can trust that your cleaning team from Maid Brigade will deliver professional cleanings with germ-free results while keeping harsh, toxic chemicals out of your home.

Service Includes:

  • Dust window sills, decorative items, wall hangings, blinds, ceiling fans, and furniture
  • Remove cobwebs
  • General tidying
  • Vacuum all floors

Professional Cleaning

Maid Brigades’ Professional Cleaning service offers peace of mind and time back in your day. This service has the personal feel of local business mixed with the expertise from over 30 years of professional cleaning experience. This service allows you to customize your cleaning experience choosing from the standard tasks and extra touches lists mentioned earlier. You can also add on any of the deep cleaning tasks to your services.

Service Includes:

  • Dust window sills, decorative items, wall hangings, blinds, ceiling fans, and furniture
  • Remove cobwebs
  • General tidying
  • Vacuum all floors
  • Empty wastebaskets and place trash in outside receptacle
  • Vacuum family room furniture
  • Wash window over sink
  • Make beds

Features & Services Rating:

Pros
  • Many cleaning service options that will cover your needs
Cons
  • Deep cleaning services are additional costs

Regional Locations

Maid Brigade has locations in 32 states across the United States and locations in British Columbia. They have over 350 locations in the nation, but Maid Brigade is mainly in the south.

AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY DC

Pros
  • Over 350 locations across 32 states
Cons
  • Mainly located in the southern region of the U.S.

Cost

Cleaning services can be hard to price out. Because there are so many variables with each house and customers’ needs, many companies refrain from posting their prices online. A few of these variables are the size of your home, which service or services you require, and how often you want cleaning services to be scheduled. Maid Brigade is no exception to this industry standard. They do offer free estimates on their website, and a team member will call with your home cleaning estimate.

Special Offers

Along with a free estimate, Maid Brigade offers introductory offers that vary by location. For the Middle Tennessee offices, local specials include a $50 off take a break from cleaning coupon. This coupon works as $30 off your first cleaning and $20 off your fifth when you’ve scheduled a regular cleaning service package.

Cost:

Pros
  • Free Estimates and local specials
Cons
  • Must schedule regular service to use coupons

Customer Reviews

Finding a trustworthy cleaning company that will be inside your home is important, but taking the time to read reviews and research all the companies in your area can become stressful. One of the main factors that most customers consider is who their community trusts and if a company is insured and bonded. To help narrow down your choices, we’ve done the legwork for you by reading through hundreds of reviews on sites such as Yelp, Facebook, and Consumer Affairs to see what current and former customers have to say about Maid Brigades’ services and employees.

While most reviews were positive and raving about how professional and courteous the Maid Brigade team that serviced that customer was, there are a few complaints about scheduling and the level of cleaning. Some customers had issues with rescheduling a service after they were unsatisfied with the initial service. A few mentioned that they had some problems with receiving a deep clean service and that deep cleaning was not as thorough as they expected. Because Maid Brigade works on a franchise-style of company, keeping consistency across all locations and teams can be difficult.

Many Maid Brigade customers had no issues with their services and left extremely complimentary reviews of the services. Most speak to how professional and courteous their cleaning team was. These teams were on time, friendly, and never missed an appointment. The cleaning crews are there to clean and cater to your cleaning needs and answer any questions you may have about their service. These customers were also impressed with the value of the services.

“I always look forward to welcoming the Maid Brigade ladies into my home. I get to relax and enjoy the morning, and before I know it, my entire home is clean and sparkly from top to bottom. Thank you. Thank you. Thank you.”

- Judie C.

Customer Rating:

Pros
  • Cleaning crews were professional, friendly, and cleaned thoroughly
Cons
  • Customer service experiences can vary by location

Company Background

Founded in 1979, Maid Brigade has continued to be committed to green cleaning for the health of their customers. They are a Green Clean Certified maid service that is not only better for you and your family’s health, but also better for the environment. Along with providing healthy cleaning services, Maid Brigade has stayed focused on providing high-quality cleaning services to give their customers back what matters most, time. They live by the motto “It’s about the customer. Every time.” All Maid Brigade locations are insured and bonded, and all employees go through extensive background checks, so you never have to worry about your valuables being in jeopardy.

Pros
  • Over 30 years in the professional cleaning industry
Cons
  • Franchised style business can cause discrepancies across the different locations

The Bottom Line

Maid Brigade is a high-quality cleaning service that you can rely on to give your home a thorough cleaning using green cleaning products. Maid Brigade focuses on giving their customers back the time they would have spent cleaning to do the activities they enjoy. Their current customers give them high marks for their cleaning crews’ professionalism and efficiency when servicing their home.

Disclaimer:

The information featured on this page is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to the customer’s location. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.