Cleaning Authority of Santa Monica, CA

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 (866) 650-2469

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Cleaning Authority of Santa Monica, CA

Open Now: Open 24/7

(866) 650-2469

25 Reviews
  • Green Cleaning Services
  • 100% bonded and insured
  • Offers free in-home estimates
  • Backed by a clean home satisfaction guarantee
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One Call Away from a Clean Home

Call your local Cleaning Authority today to find and schedule the cleaning service that is perfect for you.

Our Rating


out of five

Features & Services:


Customer Reviews:

Editorial Score

The Cleaning Authority has over 225 locations throughout North America, ensuring that there's probably a location near you. We were impressed by the company's Detail-Clean Rotation System. After taking into account that homes need to be continuously maintained, the company designed the system to keep a standard level of cleanliness.

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Enjoy thorough, scheduled house cleanings

The Cleaning Authority is a nationwide company based in all U.S. regions

You can enter a generous sweepstakes on their website regardless of whether you purchase services

Customers expectations are met and exceeded

More than 25-year history of providing dependable cleaning services


You'll need to wait for one section deep cleaned at a time

Not all states currently have franchise locations

No discounts for new customers

Some customers felt that employees were rushed

Quality of service harder to control with multiple locations

Additional Services

The Cleaning Authority provides many services that can fit many different kinds of households and budgets. Moreover, their Detail-Clean Rotation System ensures that no matter the service, you can trust that cleaners won't miss any detail. These services can include:

  • Floors are cleaned, and carpets vacuumed
  • Countertops and surfaces hand wiped
  • Cobwebs removed
  • Bathtub, shower, and toilet cleaned
  • Sinks cleaned, sanitized and shined
  • Microwave interior wiped down
  • Doors and door frames spot cleaned
  • Countertops are cleaned and sanitized
  • Appliance exteriors cleaned
  • Showers and toilets cleaned and sanitized
  • Furniture, lamps, and picture frames dusted
  • Ceiling fans dusted
  • Doors and door frames spot cleaned
  • Cobwebs removed

Visitor Reviews



Based on 25 reviews around the web

How We Rate
Very Good

This branch ranks 1st out of 7 maid service companies serving this zip code.

This branch ranks in top 14% of all maid service companies serving this zip code.

Most Recent Reviews

“After having an initial bad experience, the manager called me, apologized and ask for another opportunity with a free clean and a different team and I agreed. This team arrived on time, actually early and did an amazing job. I got that wonderful feeling of walking into a clean fresh space. I was very happy and will now continue using their services. ***************** After 3 “cleans” and three opportunities to redeem themselves, I was left very disappointed with the service I received from the cleaning authority. Pros: -Appear professional -Great communication -Great rates Cons: - They did not wipe down cabinets, clean floors or the microwave in the kitchen when they said they did and when I pointed out a number of areas they missed, the woman assigned to clean that area appeared very annoyed and proceed to clean the areas in way someone would if they were rushing out of the house. - they put their used cleaning supplies (mop bucket and rags) on our fabric furniture! - they said they change and make the beds but they just placed new clean bed linens over the old linens! When I discovered this I called the office and they apologized and said that it wouldn’t happen again and it did - and they had sent a different team! - they used vinegar and water to clean all the bathrooms and the house reeked of pure vinegar afterwards. - when removing items to clean counter tops in the bathroom they put them back knocked over and messy. - they unplugged devices like Alexa and google home and did not plug them back in. They did this in all three cleans. Ultimately I wound up recleaning and fixing things after every service so it was pointless to continue using them.”

Mindy LaVergne Via Google

“Would strongly not recommend. No accountability, poor customer service, and poor quality. Ryan, the owner of the business, met with us for the first meeting. He was very nice and professional. Their services were reasonably priced and seemed like a well oiled machine. We were promised a dedicated team with the same staff and field manager each week. We went into extreme detail on the areas of the house we wanted cleaned and elements we did not want touched like our art. The first couple of cleans were ok. Not the cleanest the house has been, but also clearly worked on. After a few weeks, we noticed we no longer had the same team anymore. The crew was different and didn't have any of the notes we gave. The field manager was inconsistent and we couldn't tell what parts of the house were deep cleaned. Their arrival times varied with no clear communication of consistency. I complained multiple times to the field manager about poor service and elements of the house that seemingly had not been touched. One day I came home to find that multiple parts of the house hadn't been cleaned at all. I called Ryan who was shocked as he said all of the field manager reports were nothing but amazing reviews from us, which obviously was not the case. The field manager had not been reporting our notes back to the team. Ryan said everything would be fixed and gave us 50% off our next clean. For the next clean, I decided to monitor it via our cameras, and let the cleaners know ahead of time. To my shock, I witnessed them resting mops against valuable art that they were asked not to touch, skipping over sections of the house, and being dishonest about reporting arrival times. All while they knew we were watching! They fully forgot to clean an entire section of the house. I walked through the house with the field manager after who was dishonest about the sections cleaned. I showed her the proof and the actual cobwebs between stair posts. The Cleaning Authority team said they would switch out the crew to a new crew and field manager. However, were slow to follow up. They finally followed up with a new team, but alerted me that they would be raising the rates of the clean as our, "clean is a very meticulous clean that takes time and we have to cover our costs." The irony was not lost on me that they were finding us a new team because the current team had to be replaced as it wasn't meticulous. Their timing was hilarious and in-line with the horrible customer service they give. They promise a dedicated team, attentive field managers, and the highest quality of work. They deliver a revolving door of new people that don't know your house, little to no attention to detail, and a poor quality clean and customer service. You're better off cleaning the house yourself.”

Justin Lefkovitch Via Google

“Two very nice, professional cleaning ladies plus a supervisor did a very nice job cleaning our home. They stayed extra time until our first cleaning session was done. Everything is sparkling clean. Highly recommend.”


Cecelia does a great job.

Rated 5 out of 5
March 19, 2023

Cecelia has cleaned for us 4 times and she has cleaned areas that others haven’t touched. She is friendly and always has a smile which brightens our day. The carpets look fantastic after she is finished and bathrooms and kitchen shine. We are happy to have her clean our apartment.

Ardeth Neumann

Amazing Job!!!

Rated 5 out of 5
March 17, 2023

Team 10 Maria and Yomi…I deeply appreciate the effort and hard work you did cleaning my house. My home literally sparkles, the kitchen is spotless, the bathroom gleams, and the rest of the house is stunning…Ladies THANK YOU SO MUCH!


Excellent work

Rated 5 out of 5
March 15, 2023

They do a good job cleaning and are respectful.

Donna Giboney

Miriam and Isela were outgoing, professional and did a great job

Rated 5 out of 5
March 11, 2023

In addition to my dads house looking great it smelled fresh and clean.

Robyn Atadero

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Rated 4 out of 5
March 11, 2023

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The information featured on this page is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to the customer’s location. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.

One Call Away from a Clean Home

Call your local Cleaning Authority today to find and schedule the cleaning service that is perfect for you.